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Press Information:
Stacey Johnson
Miner & Miner
Telephone: 970-223-1888, x151

General Information: info@miner.com

FOR IMMEDIATE RELEASE:
December 3, 2004


Pepco In Production With Miner & Miner's Dynamic Outage Mapping

ArcIMS-based outage mapping system provides updated information to customers in Washington, DC and Maryland service areas

Fort Collins, CO -- Pepco, an electric utility serving the Washington, DC and Maryland areas, went into production in July with an ESRI ArcIMS-based Dynamic Outage Mapping System (DOMS) built and customized by Miner & Miner. DOMS acquires outage information from Pepco's outage management system (OMS) and their ArcSDE geodatabase for graphically displaying power outages on service area maps via the Internet.

After Hurricane Isabel, Pepco recognized the need to communicate outage problems not only to their internal operations, but also to their consumers as a customer service benefit. The system is currently accessible through Pepco's website and enables customers to log on and view transformer outages, outages by zip code, and crew concentrations. The maps are automatically updated every thirty minutes to ensure timely information.

Pepco began their relationship with Miner & Miner in 2000 with their purchase of ArcFM for use in maintaining their primary distribution area and feeding their outage management system.


About Miner & Miner

Miner & Miner (M&M) is a world leader in the development and implementation of GIS software for utilities. M&M's ArcFM Solution and extended services assist electric, gas, water, and wastewater utilities in increasing productivity, lowering costs, and improving services by allowing them to effectively manage spatial information. Founded in 1946 as a full-service electrical engineering firm, M&M has been a business partner of ESRI since 1987. This partnership has enabled M&M to become the world's leading developer of ArcGIS applications for the utility industry. M&M services include implementation and customization of software to fit the needs of individual utilities. For more information, please visit www.miner.com.

Designer, Responder, Conduit Manager, and Network Adapter are trademarks of Miner and Miner, Consulting Engineers, Inc. ESRI, ArcFM, ArcFM Viewer, and www.esri.com are trademarks, registered trademarks, or service marks of ESRI in the United States, the European Community, or certain other jurisdictions. Other companies and products mentioned herein are trademarks or registered trademarks of their respective trademark owners.