Miner & Miner Implements ArcFM™ at Arizona Public Service
Implementation brings advanced GIS capabilities to APS's user community
Fort Collins, CO -- Arizona Public Service Company (APS) has recently completed its geographic information system (GIS) implementation with Miner & Miner's (M&M) extended implementation services, deploying ArcFM and Conduit Manager along with ESRI's ArcGIS. With 50 users editing and maintaining the data daily, this brings meaningful benefits to their business operations.
APS, the major subsidiary of Pinnacle West Capital Corporation (PNW), is Arizona's largest electric utility. It generates, sells and delivers electricity and energy-related products and services. Based out of Phoenix, APS serves approximately a million customers in 11 of Arizona's 15 counties, spanning a service area of more than 45,000 square miles.
APS was looking to update its technology and automate its business processes, as well as provide the ability to support additional data and services for the complete APS service territory. Another major goal for APS was to be able to integrate the new ArcGIS/ArcFM system with its existing trouble-call management system. In March of 2002, APS rolled out into production with Feeder Manager, and few months later were editing with production data delivered from the statewide conversion effort. With these two important milestones met, APS was able to supply its Trouble Call Management System quick, accurate updates for its entire service territory throughout Arizona. ArcFM is now integrated with the trouble call system providing switch change status information as needed. The final phases of the APS implementation were completed in November 2002, and APS is now in production for a variety of areas within Arizona, including the Phoenix Metro Area.
As part of the many customizations required to support APS' business needs, M&M developed a variety of productivity enhancement tools to help the utility better enforce its business process. One such tool is the session manager custom tool, which allows APS to extend ArcFM's Session Manager so that users are able to conduct a batch reconciling post. This tool has helped APS enforce workflow management for editing.
M&M's new QA/QC tools and the custom validation rules allow QA validation to become easier during data input. QA validation is quicker and more complete, allowing for more accurate data in the system.
With ArcGIS/ArcFM technology in place, a more scalable solution is now available. Thus, APS is able to hire additional technical staff in order to reduce the backlog efforts. APS has already experienced decreases in both job checker and landbase entry times, expecting reduction in editing times as system familiarity increases. Currently, APS is conducting a pilot project to assess the potential benefits of implementing M&M's Designer application.
About Miner & Miner
Miner & Miner (M&M) is a world leader in the development and implementation of GIS software for utilities. M&M's ArcFM Solution and extended services assist electric, gas, water, and wastewater utilities in increasing productivity, lowering costs, and improving services by allowing them to effectively manage spatial information. Founded in 1946 as a full-service electrical engineering firm, M&M has been a business partner of ESRI since 1987. This partnership has enabled M&M to become the world's leading developer of ArcGIS applications for the utility industry. M&M services include implementation and customization of software to fit the needs of individual utilities. For more information, please visit www.miner.com.
About ESRI
For more than 30 years, ESRI has been the leading developer of GIS software with more than 300,000 clients worldwide. ESRI also provides consulting, implementation, and technical support services. In addition to its headquarters in California, ESRI has regional offices throughout the United States, international distributors in more than 90 countries, and more than 1,400 business partners. ESRI's goal is to provide users with comprehensive tools to help them quickly and efficiently manage and use geographic information to make a real difference in the world around them. ESRI can be found on the Web at www.esri.com.
Designer, Responder, Conduit Manager, and Network Adapter are trademarks of Miner & Miner, Consulting Engineers, Inc. ESRI, the ESRI globe logo, GIS by ESRI, ArcGIS, ArcSDE, ArcFM, ArcFM Viewer, ARC/INFO, ArcIMS, www.esri.com, and @esri.com are trademarks, registered trademarks, or service marks of ESRI in the United States, the European Community, or certain other jurisdictions. Other companies and products mentioned herein are trademarks or registered trademarks of their respective trademark owners.
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