Westerville Electric Division Selects
Telvent Miner & Miner’s Responder OMS
Fort Collins, CO -- The City of Westerville Electric Division, serving Central Ohio for more than 100 years, has selected Telvent Miner & Miner’s Responder for their outage management system (OMS). The new OMS solution will allow the utility to better serve their more than 15,000 customers through efficient response to service interruptions. The Westerville Electric Division is still the only municipally owned and operated suburban electrical provider in central Ohio, serving all Westerville’s 36,000+ residents and 1,500 businesses.
The City of Westerville implemented ArcFM in 2002 for 5 editors. By selecting Responder, they will leverage their existing GIS data as well as minimize risk and expedite the implementation. The solution will also allow the organization to provide quick, accurate predictions for efficient power restoration during outages, resulting in better customer service and improved reliability reporting.
Prior to using the application, the organization was limited to a manual outage process which included multiple note taking and phone calls. After implementing the new OMS, Westerville Electric Division will have automated tools to diagnose the outage and dispatch crews for restoration. The City of Westerville will begin implementing Responder in January 2007 and expects to be in production by February 2007.
Andy Boatright, Electric Utility Manager, states, “By utilizing Responder in our dispatch operations, we will be able to respond more effectively to outage events, organize our crews, and continue to provide dependable and reliable service to our customers.”
Telvent Miner & Miner (TM&M) is a world leader in the development and implementation of GIS software for utilities. TM&M’s ArcFM Solution and extended services assist electric, gas, water, and wastewater utilities in increasing productivity, lowering costs, and improving services by allowing them to effectively manage spatial information. Founded in 1946 as a full-service electrical engineering firm, TM&M has been a business partner of ESRI since 1987. This partnership has enabled TM&M to become the world's leading developer of ArcGIS applications for the utility industry. TM&M services include implementation, integration, and customization of software to fit the needs of individual utilities. For more information, please visit www.telvent.com/miner/.
For more than 30 years, ESRI has been the leading developer of GIS software with more than 300,000 clients worldwide. ESRI also provides consulting, implementation, and technical support services. In addition to its headquarters in California, ESRI has regional offices throughout the United States, international distributors in more than 90 countries, and more than 1,700 business partners. ESRI's goal is to provide users with comprehensive tools to help them quickly and efficiently manage and use geographic information to make a real difference in the world around them. ESRI can be found on the Web at www.esri.com.
Telvent (NASDAQ: TLVT), the Global RealTime IT Company, specializes in high value added solutions and services in four industry sectors (Energy, Traffic, Transport and Environment). Its technology allows high performing companies to make real-time business decisions using data acquisition, control, and advanced operational applications, providing secure actionable information delivery to the enterprise. (www.telvent.com)
ArcFM Solution, ArcFM, ArcFM Viewer, Designer, Responder, Conduit Manager, and Network Adapter are trademarks of Miner and Miner, Consulting Engineers, Inc. Other companies and products mentioned herein are trademarks or registered trademarks of their respective trademark owners.
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