Business Partners

Telvent Miner & Miner has developed a Business Partner Program to foster business relationships with other firms that are data providers, or offer GIS services, integration services, or technology reselling and application development for commercial release. Business Partners have specific areas of expertise and can offer targeted services and products to the ESRI and Telvent Miner & Miner client base. By working together, we are able to meet the diverse needs of all clients. Building strong business relationships with a network of partners plays an important role in the success of TM&M and our Partner's marketing, promotion, and sales efforts.

Partner Program Goal

The goal of the Telvent Miner & Miner Business Partner Program is to facilitate the establishment of a structure for managing business partners who will perform ArcFM implementation or integration.

• To establish business partner relationships
• To ensure consistency and quality in ArcFM and other Telvent Miner & Miner applications implementation/integration, by building strong relationships with quality partners
• Promote the knowledge among resellers, consultants and integrators
• Build relationships with complementary technology vendors

Partner Program Support and Benefits

By joining the program, you'll gain access to Telvent Miner & Miner Licenses, technical training, marketing resources, co-marketing and sales opportunities, and technical support. Telvent Miner & Miner will offer the following support services to its Business Partners:

• Discounted software
• Software support
• Discounted training courses
• Post-training support
• Project management and implementation training
• Telvent Miner & Miner business web page and partner links
• Joint press releases
• Joint sales calls
• Sample PowerPoint presentations
• Sample white papers
• Marketing literature
• Software demos when applicable
• Invitation to Telvent Miner & Miner User's Group (MMUG) forum

Partner Program Requirements

To become a business partner, firms must meet the following qualifications:

• Must be a current certified ESRI Business Partner or Distributor
• Must use established ESRI international distributor channels
• Receive appropriate core technology training (ArcMap, RDBMS, Network Analysis, etc.)
• Receive appropriate Telvent Miner & Miner software training (ie. ArcFM)
• International Distributors must supply a business plan to indicate which country and which market they intend to target/focus
• Shall report software and implementation results to Telvent Miner & Miner on an annual basis.

Program Fees

To join the Telvent Miner & Miner program, Business Partners are required to pay an annual program fee. Internal licenses are required for Business Partner project implementations, as well as an annual support and maintenance fee.

Training

Business Partners require a solid understanding of Telvent Miner & Miner's products and positioning to be effective. A certain level of training is required from each business partner depending on the software application being re-marketed and implemented. Representatives who attend the required training are entitled to receive Technical Support. All training is provided at TM&M's headquarters in Colorado, but may also be provided at a business partner or client site.

• Working with ArcFM (Electric or Gas/Water) - This is a required five-day course and can be provided at Telvent Miner & Miner headquarters, or at a designated business partner or end-user site.
• Configuring ArcFM Tools - This three-day database configuration course is required. Working with ArcFM or Accelerated ArcFM is a prerequisite.
• Customizing ArcFM & ArcFM Tools - This five-day Visual Basic programming course is required. Working with ArcFM or Accelerated ArcFM as well as C# or Visual Basic .NET experience are prerequisites.
• Working with Designer (Electric or Gas/Water) - This four-day course is required for business partners implementing Designer. Working with ArcFM or Accelerated ArcFM is a prerequisite.

ArcFM Project Management and Implementation - This is an optional two-day course that addresses ArcFM Project management, "lessons learned", and common implementation issues. Training is provided at a 25% discount to business partners and their internal staff. Business Partners are asked to provide their own computers for the training sessions. The purpose for having you bring your own computer is to ensure that you have the necessary technical requirements to adequately support ArcFM users. Consult the training link or the training department at education@miner.com for class configuration requirements.

For additional information on the software license prices, training fees, or support and maintenance fees please email info@miner.com.

Maintenance

Business partners are required to pay an annual maintenance fee for all internal license copies, development license copies, and end-user license copies, excluding the marketing license. Business partners who would like to provide the first line of support to the end-user must be adequately trained in the Telvent Miner & Miner software tools and must receive approval from Telvent Miner & Miner. This is a required annual maintenance fee in order to receive both software upgrades and general technical support/help desk. The general technical support program/help desk is to provide a vehicle for the business partner and end-users to report defects and errors in the software.

These companies are approved as either Developers, Distributors, or Consultant / Implementor / Integrators by Telvent Miner & Miner.

• Advantica Inc. (Stoner)
• AED-SICAD
• ArcData
• Avineon
• Azteca Systems
• CYME
• Eagle Technology Group, Ltd.
• Enspiria Solutions
• Environmental Systems Research Institute, Inc. (ESRI)
• ESRI Australia
• ESRI Canada Limited
• ESRI Chile
• ESRI China (Hong Kong) Limited
• ESRI Germany
• ESRI India
• ESRI South Asia
• ESRI (UK) Ltd
• ESRI Venezuela
• GE Energy
• Geodata AS
• Geosystems S.R.L.
• Geotecnologias S.A.
• GIS Focus (ESRI Sweden/Meldis)
• GISTEC
• GIS Technology Inc.
• Imagem Sensoriamento Remoto
• Impress Software
• Informi GIS A/S
• Khatib & Alami
• Logica Energy & Utilities
• Marathon Data Systems
• Micro Center, Bahrain
• MJ Harden Associates, Inc.
• Moammar Information Systems
• OneGIS
• Osmose
• OTI
• POWER Engineers, Inc.
• Siemens Power Transmission and Distribution (PTD)
• Sinergis
• Systematics Technologies R.G. Ltd.
• Telcordia
• VELOCITIE Integration, Inc.

Additional Information

The Telvent Miner & Miner business partner program and policies are subject to change by Telvent Miner & Miner without written notice.

In the US, please contact Telvent Miner & Miner headquarters directly for more information about the Business Partner Program. Internationally, please contact your local ESRI and Telvent Miner & Miner distributor.

For more information on becoming an Telvent Miner & Miner Business Partner, please email info@miner.com.