Business PartnersTelvent has developed a Business Partner Program to foster business relationships with other firms that are data providers, or offer GIS services, integration services, or technology reselling and application development for commercial release. Business Partners have specific areas of expertise and can offer targeted services and products to the ESRI and Telvent client base. By working together, we are able to meet the diverse needs of all clients. Building strong business relationships with a network of partners plays an important role in the success of Telvent and our Partner's marketing, promotion, and sales efforts. Partner Program Goal The goal of the Telvent Business Partner Program is to facilitate the establishment of a structure for managing business partners who will perform ArcFM implementation or integration. Partner Program Objective
Partner Program Support and Benefits By joining the program, you'll gain access to Telvent licenses, technical training, marketing resources, co-marketing and sales opportunities, and technical support. Telvent will offer the following support services to its Business Partners:
Partner Program Requirements To become a business partner, firms must meet the following qualifications:
Partner Program Fees and RequirementsProgram Fees To join the Telvent program, Business Partners are required to pay an annual program fee. Internal licenses are required for Business Partner project implementations, as well as an annual support and maintenance fee. Training Business Partners require a solid understanding of Telvent products and positioning to be effective. A certain level of training is required from each business partner depending on the software application being re-marketed and implemented. Representatives who attend the required training are entitled to receive Technical Support. All training is provided at Telvent's Fort Collins, CO office but may also be provided at a business partner or client site.
ArcFM Project Management and Implementation - This is an optional two-day course that addresses ArcFM Project management, "lessons learned", and common implementation issues. Training is provided at a 25% discount to business partners and their internal staff. Business Partners are asked to provide their own computers for the training sessions. The purpose for having you bring your own computer is to ensure that you have the necessary technical requirements to adequately support ArcFM users. Consult the training link or the training department at education@miner.com for class configuration requirements. For additional information on the software license prices, training fees, or support and maintenance fees please email info@miner.com. Maintenance Business partners are required to pay an annual maintenance fee for all internal license copies, development license copies, and end-user license copies, excluding the marketing license. Business partners who would like to provide the first line of support to the end-user must be adequately trained in the Telvent software tools and must receive approval from Telvent. This is a required annual maintenance fee in order to receive both software upgrades and general technical support/help desk. The general technical support program/help desk is to provide a vehicle for the business partner and end-users to report defects and errors in the software. Current Business PartnersThese companies are approved as either Developers, Distributors, or Consultant / Implementor / Integrators by Telvent.
Additional InformationThe Telvent business partner program and policies are subject to change by Telvent without written notice. In the US, please contact the Telvent Fort Collins, CO office directly for more information about the Business Partner Program. Internationally, please contact your local ESRI and Telvent distributor. For more information on becoming an Telvent Business Partner, please email info@miner.com. |
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