Product Specialist

Telvent is a global leader in the deployment of Smart Grid technologies including GIS, SCADA, DMS and AMI. Dating back in 1946 when it was founded as Miner and Miner, Consulting Engineers, Telvent's enterprise GIS group is a world leader in the development and implementation of geographic information system (GIS) software for utilities. It has been a strategic business partner of ESRI since 1987. Telvent's ArcFM™ Solution and extended services assist electric, gas, water and waste water utilities in increasing productivity, lowering costs, and improving services by allowing them to effectively manage spatial information on a world-wide basis.

Position Summary & Major Responsibilities

The Product Specialist draws upon many talents to get the job done — excellent communication skills, time and project management abilities, and analytical prowess are a must. The primary responsibility of a successful Product Specialist is to ensure the product we deliver is well-defined, understood, and is implemented and used with success.

The Product Specialist performs a variety of tasks related to enhancing and promoting our products. These include assisting internal staff with product education, custom development projects, and product demonstrations. The Product Specialist acts as the primary liaison between the product team and its customers, within Telvent and outside the company as well.

A Product Specialist will gain and apply strong domain knowledge as we develop tools that transform the way our user community conducts their business. The Product Specialist will advocate for the product and its users from inception into its maturity.

Primary responsibilities include:

• Track progress on specific product enhancements.
• Validate functional requirements, architecture, and user interface design with internal staff and external clients.
• Use detailed knowledge of our products to provide assistance and direction to internal teams:
  • Quality Assurance for testing, test plan development, and troubleshooting
  • Marketing for demonstrations and pre-sales activities
  • Technical Support and Applications teams with developer and implementation issues
  • Technical Documentation as they document new tools or enhancements
• Help create, promote and evangelize product vision.
• Keep abreast of latest developments related to the product domain and competition marketplace.
• Occasional travel required.

Education & Experience Required

• BS degree in Computer Science, Information Systems, GIS or related field
• Strong inter-personal, written, and oral communication skills
• Training or experience using ESRI products
• Experience working with electric, gas, water and wastewater utilities
• Project Management experience

Telvent offers competitive wages and benefits including life insurance, short- and long-term disability coverage at no cost to employees, partially paid health and dental insurance for you and your dependents, tuition and training reimbursement, Section 125 plan, 401(k) retirement plan, Employee Assistance Program, paid holidays, vacation and sick time. Telvent's enterprise GIS group headquarters are located in Fort Collins, CO. Additional locations are in Philadelphia PA, Athens GA, Broomfield CO, and Vancouver WA. Applicants must pass a background check.

For immediate, confidential consideration, qualified candidates should submit a cover letter, resume, and salary requirements to our HR Department. If you would prefer to apply online, please go to our Resume Sender or email recruit@miner.com.